Saturday, August 22, 2009

buyer beware!

a bad pic of the tear and one of several stains:

I would like to ward everyone off from shopping at Blaine Ashley LLC. I ordered two sizes of the same wedding dress from there on a thursday and paid extra for two day air. The dresses never came. After several emails requesting shipping information and a tracking number, she never sent me anything but did drain my account. To pull her heartsrings, I told her about Kaia and our wedding and that was why i needed the dresses. She said she would ship a third dress overnight. I got it and it was stained and torn. She didn't charge me for that third dress, but she used it as "proof that she sent me two dresses". Now I have no dress and am out $352. I tried to file a dispute with paypal, but they "have proof that she shipped me my order". It's so ridiculous. Anyway, please don't shop there. I have filed with the BBB and with an internet crime organization. I'm not going to dwell on it, but here is an open letter to that small little company. It's got a bit of drama to it.....

Dear store,
I have fallen into your web and have been totally taken advantage of by you. You ripped me off of $352 for no reason other than greed. I figured I would give you a little insight about what I've been through this year to show you how evil you truly are. I was due May 19th with our first child. We thought she was healthy and fine. Day three in the hospital, she started having trouble breathing. They rushed her to rainbow babies in cleveland. She was diagnosed with hypoplastic left heart. She had open heart surgery on my birthday, June 9th. That same day, my mother was diagnosed with stage 3 non-hodgekins lymphoma and had to start chemo almost immediately. My daughter and my mother were in the fight for their lives. For 34 days, my husband and I lived at the hospital. We slept on a single couch together the entire time. After 3 arrests, several procedures and several weeks post op, my daughter looked at me, started panting and crying and passed on. There is nothing more painful in all the world as losing a child. To top it off, I'm now still facing losing my mother. The only light in the tunnel was our marriage. After spending so long in a hospital, we needed to get away. My father gave us the money to do so, because we have literally thousands of dollars in medical bills. Kaia came close to totaling 2 million at the hospital. The wedding dress I really wanted was $600, but we couldn't afford it, so, I came to blaine, found this dress and a 30% off coupon and thought I had it made. the dresses never showed up. You acknowledged it to me, knowing that paypal can't use emails as evidence and sent me the "last dress you had" which I'm guessing was yours and you took it from your closet after wearing it several times and sent it to me. You never refunded me the money for the dresses like you said you would. You used that one dress shipment as "proof that you sent me two dresses". When, if i had two dresses, I'd certainly send one back because i would never need two sizes of the same dress. Instead of doing the right thing, you chose to cheat someone. You chose to cheat someone who's had the worst year a human can have. You chose to show me exactly how careless and evil a human can be. You are the epitomy of all that is wrong with this world. I believe in love and caring. I believe in human spirit and helping others. You might think that you have won. But you have not. At the end of the day, you have to live with the guilt of knowing what you did to someone who was so not deserving of your evil. If you have zero heart and an inability to feel guilt, then I do believe in karma's ability to right what is wrong. I believe in the bible and that you get what you give, ten-fold. In the end, you may have gained $352. BUT, I believe your business will lose that times 10 in the future to teach you a lesson. I certainly will never shop there again. The thousands of people I know will never. I will make sure of that. That probably means nothing to you, but I also have reported you to several agencies who are undergoing investigations on you. You could have been fair and done the right thing. But you chose your path. No matter what happens, I rest assured knowing that I am so much of a better person than you. I will never think of you nor be haunted by you. I hope my baby girl haunts you. You took the only light we had in our dark tunnel and crushed it. That is the most hideous thing a human can do. I will make sure the world knows.

Thank you,

1 comment:

  1. Steph, send your story to They can help you get some traction by posting it on their popular site and possibly get some response from the website that ripped you off. Also, find out which state they operate out of and contact that state's Attorney General, and let the company know you are doing so. Sometimes letting them know you have contacted the BBB and AG will help.

    Good luck!!